Scope of this notice
This privacy policy explains how betsio.me.uk collects and uses information from visitors to this site. Read our overview of Betsio Casino for background on the brand itself, but note that this document covers only our own portal – it says nothing about what happens once you register on the operator's own platform, which runs under its own separate privacy terms.
We are an independent information and marketing portal, not the casino operator. Any data you hand over on the operator's site, once you click through and sign up there, is governed by that operator's own privacy policy, not this one.
Who is responsible for your data
The data controller for information collected through this site is the team behind betsio.me.uk. For any query about how your data is handled, or to exercise your rights, you can reach us at [email protected]. We keep this role separate and distinct from the operator, which controls whatever data it gathers on its own platform.
Categories of information
We collect two broad kinds of information. The first is technical data gathered automatically as you browse: your IP address, browser type, device information, pages viewed and referral source, mostly through cookies and similar technologies (see our Betsio cookie policy for detail on those). The second is anything you submit directly, such as your name and email address if you use our contact form.
- Technical and analytics data collected automatically during your visit
- Contact-form submissions: name, email address, and message content
- Approximate location derived from IP address, where analytics tools provide it
- Device and browser information for compatibility and security purposes
We do not collect financial details, account credentials or any information relating to gambling activity itself – that data, if it exists at all, sits with the operator, not with us.
Purposes of processing
We use this information to run the site properly: to respond to enquiries, to understand which pages are useful, to keep the site secure, and to improve our content over time. Where advertising or analytics partners are involved, their processing is limited to what's needed for those functions.
Lawful basis
We rely on a mix of lawful bases depending on the activity. Processing your message when you contact us rests on legitimate interest in responding to your query. Analytics and advertising cookies that aren't strictly necessary run on the basis of your consent, given (or withheld) through our cookie banner. You can withdraw that consent at any time.
Sharing with third parties
We work with a small number of third parties to keep the site running: hosting providers, analytics services, and advertising partners where applicable. These parties process data on our behalf under their own security obligations. We do not sell personal data to anyone, and we never pass your details to the casino operator – there is no relationship between your visit to this portal and any account you might separately hold with the brand.
| Category | Purpose |
|---|---|
| Hosting providers | Keeping the site online and secure |
| Analytics services | Understanding site usage, with consent |
| Advertising partners | Displaying relevant ads, with consent |
Your controls under UK GDPR
As a UK-facing site, we handle your data in line with UK GDPR and the Data Protection Act 2018. You have the right to access the data we hold about you, ask us to correct it, request erasure, restrict or object to processing, receive your data in a portable format, and withdraw consent at any point. None of these rights cost anything to exercise.
- Email [email protected] describing which right you want to exercise
- We confirm receipt and may ask for identity verification if needed
- We respond within one month, as required under UK GDPR
- If unresolved, you can escalate to the Information Commissioner's Office
The supervisory authority for data protection matters in the UK is the Information Commissioner's Office (ICO), and you're free to lodge a complaint there directly if you feel we haven't handled your request properly.
Retention and minors
We keep contact-form submissions only as long as needed to resolve your query and for a reasonable period afterwards in case of follow-up, then delete them. Technical and analytics data is retained on a rolling basis according to each tool's own default settings.
This site is intended for adults only. Access to gambling-related content is restricted to those aged 18+, and we do not knowingly collect personal data from anyone under that age. If you believe a minor has submitted information to us, contact [email protected] and we'll remove it promptly.
Changes to this policy
We may update this notice from time to time to reflect changes in our practices or in the law. The version published here is always the current one, and material changes will be reflected with an updated date below.
Last updated: 6 August 2026.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.